My flight was delayed

Was your flight delayed? Here’s how you can claim flight compensation!

A delayed flight can be a big hassle. Imagine that you are about to leave or return from your holiday destination, business trip or international visit and you get the following news: your flight is delayed for more than three hours. "Why does this have to happen to me?", you might ask yourself. But there's an upside which could potentially turn that frown upside down: you are probably entitled to a flight delay compensation! What to do? According to EU Regulation EC 261/2004, passengers are entitled to compensation when their flight was delayed, depending on the exact reason why their flight was delayed. Are you wondering if you’re entitled as well? Simply submit the details of your delayed flight in our claim calculator below to see if you can claim up to €600.- per person. This check is always free of charge and non-committal!

When am I entitled for a flight delay compensation?

Delay greater than 3 hours
You arrived with a delay greater than 3 hours of the scheduled time of arrival.
In time & valid documents
You presented yourself for check-in on time and your travel documents were valid.
No extraordinary circumstances
Dismiss any situations that could have happened outside of the airline's control. Like a volcanic eruption for example. That's what the Regulation calls an 'extraordinary circumstance', the occurrence of such an event means that the airline is not obliged to pay compensation.
Regulation EC 261/2004
Your airport of departure must be located in a European member state (whether or not the carrier is also European doesn't matter) or your airport of arrival is in a European member state and you were travelling with a European carrier.

Are you doubting if you are entitled to compensation?

Simply fill in the calculator and we will give you advice, always free of charge! Don’t always let the airline tell you that you are not entitled to flight compensation. In our experience we know that you - in many cases - are still entitled! If you have doubts, you can always fill in our claim calculator and add the airline’s reply.

Tell me if I'm entitled for compensation

How much money do I receive?

€250,- p.p.

Up to 1500 KM + 3 hours delayed

€400,- p.p.

Between 1500 - 3500 KM + 3 hours delayed

€600,- p.p.

Upwards of 3500 KM + 4 hours delayed*

When the airline pays, we will transfer your 75% share to the account that you provided (or we ask you to transfer the 25% win fee, in case the airline pays directly to you). That's it! The compensation amount you may be eligible to for your flight delay can be € 250,-, € 400,- or € 600,- per person. However, please note that the exact amount may vary based on different circumstances such as the actual length of your delay and the flight route. Please enter your flight details in our claim calculator. * The airline has the right to reduce the compensation by 50% when the delay is between three and four hours.

Claim your delayed flight compensation in 3 easy steps!

1
Enter your details in the claim calculator

Enter your details in the claim calculator

Submit your flight number and flight date of the delayed flight on our website to check whether you qualify for a flight delay compensation. Our advice is always non-committal and free of charge. If your flight passes this check you can proceed to submit your claim with us. By answering a few simple questions, you can submit your claim easily and quickly.
2
We'll get to work

Share the details

In our 8 years of experience within this delayed and cancelled flight claiming industry, we have built a flight and weather data base. This is the basis for our assessment, also when it's for a denied boarding case. Additionally, our legal department collects relevant court rulings on a daily basis. When you submit your claim we will start working on your case as soon as we can! Within 24 hours you will know whether we believe if you have a valid flight claim and if you’re entitled to compensation. Our services include the drafting of custom-made letters, the overall correspondence with the airlines, as well as actions like a letter of default, the debt collection process included and even if we have to take legal steps. When we take a claim to court, this leads to a payout to the passengers in 98% of the cases. But regardless of the outcome, we cover the legal fees and additional costs. We do whatever it takes! We know this sounds like a lot of work, but no worries: we will take care of this.
3
You receive the compensation!

You receive the compensation!

You can sit back and relax! If we succeed in claiming your compensation you will receive your money as soon as possible! All we ask from you, is a 25% win fee of the total compensation you receive. This includes all costs, even if we have to go to court to claim your compensation. No hidden costs and of course risk free. There you go: you might earn some money from your delayed flight!

Can I still file a claim for a flight delay that happened years ago?

If you want to submit a claim for your flight delay, you actually have more time available to do so than what you would expect! From the booked date of your delayed flight’s departure, you have up to 6 years to receive compensation from the airline in the UK. The concrete number of years is based on the operating carrier’s nationality as well as your flight’s departure and destination.
Country Airlines as an example Years to claim
Belgium Brussels Airlines 1 year
1
year
Poland LOT 1 year
Italy Alitalia, Blue Panorama, Air Italy 2 years
2
years
Netherlands Coredon, KLM, Transavia 2 years
Germany Lufthansa, Eurowings, Germanwings 3 years
3
years
Denmark Atlantic Airways, Danish Air Transport 3 years
Spain Iberia, Vueling, Air Europa, Volotea 5 year
5
year
France Air France, HOP!, Aigle Azur 5 year
UK and Ireland British Airways, easyJet 6 year
6
year
* Are you doubting if you are entitled to compensation? Check the Claim Calculator for our advice (always free of charge!)